Privacy Policy

(Applies to the website speegocorp.com)

SpeeGo Logistics Co., Ltd. (“SpeeGo Logistics,” “SpeeGo,” “we,” “us,” or “our”) welcomes you to our website and thanks you for your interest in our services.

We respect your privacy and are committed to protecting the personal data of our customers and partners. This Privacy Policy explains how we collect, use, share, and protect your information when you visit speegocorp.com. SpeeGo is committed to safeguarding customers’ personal information and will not disclose it to any third party without the customer’s consent.

1. General provisions

• This Policy applies to all customers, partners, suppliers, job applicants, and anyone who visits speegocorp.com;
• By continuing to use the SpeeGo website, you acknowledge that you have read, understood, and agreed to this Privacy Policy;
• SpeeGo may update this Policy to reflect changes in applicable law or in how we operate. The latest version is always posted on our website;
• This Policy does not apply to third-party websites or applications that SpeeGo may link to, such as carriers, ocean carriers, airlines, and payment gateways. These parties maintain their own privacy policies, which are independent of SpeeGo.

2. Information we collect

SpeeGo collects personal data from the following sources.

2.1 Information you provide directly

• Full name, phone number, email address, and contact address;
• Business information, such as company name and industry;
• Content of your communications with us through contact forms, email, Zalo, our hotline, surveys, and service reviews;
• Typical collection scenarios include submitting contact details, completing forms on our website, requesting a consultation, purchasing a product or using a service, and subscribing to updates from our website.

2.2 Shipment and transaction information

• Shipper and consignee details: name, address, and phone number;
• Cargo description, quantity, weight, and declared value;
• Payment information, invoices, and import/export documentation;
• Data required for customs and tax filings, as required by regulatory authorities in the exporting and importing countries.

2.3 Information collected automatically when you visit our website

• IP address, device type, browser, and operating system;
• Visit time, pages viewed, and referral source;
• Cookie data and similar tracking technologies (see Section 4 for details).

2.4 Information from third parties

• Updated address and delivery information from carriers, ocean carriers, and airlines;
• Verification information from customs authorities, ports, and airports during customs clearance;
• Information from sourcing partners, factories, and quality inspection providers when we perform end-to-end manufacturing and sourcing services;

You may decline to provide certain information. However, doing so may prevent SpeeGo from fully delivering the services you request (for example, we cannot ship your cargo without a delivery address).

3. How we use your information

SpeeGo processes personal data for the following purposes, each tied to a specific legal basis:

• Performing service contracts: Supporting shipping, customs clearance, fulfillment, sourcing and QC, and cargo delivery, and responding to customer requests. Legal basis: necessary to perform our contract with the customer;
• Customer support: Responding to inquiries, handling complaints, and providing order status updates. Legal basis: necessary to perform a contract, or SpeeGo legitimate interests;
• Legal compliance: Customs and tax filings and reports required by regulatory authorities. Legal basis: legal obligation;
• Fraud prevention and system security: Verifying identity and detecting unusual access activity. Legal basis: SpeeGo legitimate interests;
• Improving our services and website: Analyzing browsing behavior, optimizing content, and measuring performance. Legal basis: legitimate interests, or consent for analytics and marketing cookies;
• Marketing: Sending promotions, newsletters, and customer satisfaction surveys. Legal basis: your consent.

We also use your information to:

• Respond to your requests; 
• Provide information about products, services, or content that may interest you;
• Support you as you use our products or services;
• Improve our service quality and your experience on our website.

We use your data only for the purposes disclosed at the time of collection. If SpeeGo wishes to use your data for a different purpose, we will notify you and ask for your consent again, unless the law permits otherwise.

For marketing communications, you may opt out or unsubscribe at any time by using the unsubscribe link in our emails or by contacting SpeeGo directly.

4. Cookies and tracking technologies

4.1 What are cookies?

Cookies are small data files stored on your device when you visit a website. They help the site remember information and work more efficiently.

4.2 Types of cookies we use

• Strictly necessary cookies: Required for basic site functions, such as login, navigation, and session security;
• Performance/analytics cookies: Measure visits and usage behavior so we can improve content and the user experience. Data is aggregated and anonymized;
• Functional cookies: Remember your preferences, such as language and region, to personalize your next visit;
• Marketing/advertising cookies (if applicable): Used to show relevant ads and measure campaign performance.

4.3 Managing cookies

• You can accept, decline, or delete cookies through your browser settings;
• Disabling cookies may cause some website features to work incorrectly;
• Our website may use third-party analytics services. Data collected by those services is handled under the provider’s own privacy policy.

5. Data processing and retention

• Personal data is retained for as long as necessary to fulfill the purposes described in Section 3;
• Data related to contracts, transactions, invoices, and import/export documents is retained for the periods required under accounting, tax, and customs laws, which vary by document type;
• Data used for marketing is retained until you withdraw your consent or request deletion;
• Website access data (logs and analytics cookies) is retained for a limited period based on system configuration, then automatically deleted or anonymized;
• Customers’ personal information is stored in SpeeGo Logistics’ systems for as long as necessary to fulfill the stated purposes, or until the customer requests deletion;
• When the retention period ends, or upon your valid request, SpeeGo will securely delete or anonymize the data, unless the law requires us to retain it.

6. Your rights and responsibilities regarding personal data

6.1 Your rights

• Right to be informed: You may learn how your personal data is processed, except where the law provides otherwise;
• Right to consent and withdraw consent: You may agree or decline to allow the processing of your data, and you may withdraw your consent at any time;

• Right to rectification: You may request correction of inaccurate or incomplete data;
• Right to erasure: You may request deletion of your personal data when it is no longer needed for the purposes for which it was collected, unless the law requires us to retain it;
• Right to restrict processing: You may request that we temporarily suspend processing of your data in certain circumstances;
• Right to object: You may object to the processing of your data for advertising and marketing purposes;
• Right to file complaints, report violations, and bring legal action: You may do so under applicable law if your legitimate rights and interests are violated;
• Right to seek compensation: You may seek compensation under applicable law if a violation of data protection regulations causes you harm;
• Customers may also request to review the personal information they have provided, update or correct it, and have it deleted from our systems.

To exercise these rights, contact SpeeGo using the information in Section 8. We will respond as promptly as possible.

6.2 Your responsibilities

• Provide truthful, accurate, and up-to-date information when using our services;
• Take responsibility if you provide the personal information of a third party (for example, a consignee) without that person’s valid consent.

6.3 Sharing data with third parties

SpeeGo does not sell personal data. We share data only in the following cases:

• With carriers, ocean carriers, airlines, customs brokers, and sourcing partners or factories, to perform the services you requested;
• With service providers that support our operations (payment processing, data storage, website analytics). These parties process data only on SpeeGo instructions and are bound by confidentiality obligations;
• With competent government authorities when required by law, such as customs, tax authorities, investigative agencies, and courts;
• In the event of a restructuring, merger, or transfer of all or part of our business.

Individuals and entities that may have access to your information include the administrators of speegocorp.com, SpeeGo Logistics’ customer service team, technical support providers for our website systems (where necessary), and competent government authorities as required by law.

We do not share, sell, or exchange customers’ personal information with third parties for commercial purposes, unless the customer consents or a competent government authority requires it.

6.4 Cross-border data transfers

• Because SpeeGo handles international freight on trade lanes from China to the U.S., Canada, and Australia, and from Vietnam to the U.S., Canada, and Australia, shipment-related data may be transferred to partners, agents, or customs authorities abroad for customs clearance, transportation, and delivery;
• SpeeGo transfers data abroad only when necessary for these purposes. We conduct an impact assessment and apply appropriate safeguards with the receiving party, in compliance with regulations on cross-border transfers of personal data.

7. How we protect your personal data

SpeeGo applies technical and organizational measures to protect personal data, including:

• Encrypting data in transit over the internet;
• Role-based access controls, so only authorized personnel who are bound by confidentiality obligations can access personal data;
• Physical access controls for data storage systems, office areas, and warehouses;
• Confidentiality agreements with partners and service providers that have access to customers’ personal data;
• Periodic reviews and assessments of our security measures to identify and address risks promptly;
• In the event of a data breach or loss, notifying the relevant authorities and affected individuals within the required timeframes and in accordance with the applicable procedures;

No method of transmitting or storing data over the internet is completely secure. SpeeGo makes reasonable efforts to protect your data but cannot guarantee absolute security.

8. Contact us

For any questions, requests to exercise your rights regarding personal data, or complaints related to this Privacy Policy, please contact:

SPEEGO LOGISTICS CO., LTD.

Website: speegocorp.com

United States

7303 Breen Dr, Suite D2, Houston, TX 77086

Hotline: 1-800-550-1496

Hanoi, Vietnam

Leadvisors Tower, 643 Pham Van Dong Street, Nghia Do Ward, Hanoi, Vietnam

Hotline: (024) 6291 8618

Ho Chi Minh City, Vietnam

01 Street No. 4, Cityland Park Hills Residential Area, Go Vap Ward, Ho Chi Minh City, Vietnam

Hotline: 033 596 6996

Canada

4450 Juneau Street, Burnaby, British Columbia

Hotline: 1-714 477 5200

China

Shengzhifu Industrial Park, Zhongluotan, Baiyun District, Guangzhou, China

Postal Code: 510540

SpeeGo is committed to receiving and responding to personal data requests as promptly as possible, in accordance with applicable regulations.

9. Agreement and acceptance

• By visiting speegocorp.com, using our services, or providing information to SpeeGo, you confirm that you have read, understood, and agreed to the full contents of this Privacy Policy;
• If you do not agree with any part of this Policy, please stop using the website and do not provide personal information to SpeeGo;
• This Policy may be updated from time to time. The version currently in effect is the latest version posted publicly on our website.